WorldDialPoint | Australian Cloud PBX from $29.95 · SIP Trunking

Who we help

Pick your path — we have the right fit

Different businesses need different telephony. Start where you are; we will get you live without the big-telco runaround.

Growing SME / office

Replace an ageing PBX or mobile free-for-all. Get IVR, queues, apps, and after-hours routing — no hardware rack in the cupboard.

From $29.95/mo Cloud PBX

See Cloud PBX

Already have a PBX?

Keep 3CX, FreePBX, or hardware. Add high-capacity Australian SIP trunks — pre-paid or post-paid, up to 100 channels.

SIP from $10/mo

View SIP plans

Outbound call centre

High-volume outbound with ultra-low per-second rates. Pre-paid control, 100 channels, built for dialler-heavy teams.

From $49.95/mo · 2.2¢/min landline

Call centre plans

Home / residential

One flat fee for unlimited local, national, mobile and 13/1300. Keep a proper home number without the Telstra bill shock.

$23.95/mo unlimited

Residential plans

What we offer

Business VoIP solutions for every need

Clear pricing, Australian hosting, and local support — from hosted Cloud PBX to SIP trunks and self-service setup guides.

Cloud PBX

Enterprise hosted phone system with IVR, queues, voicemail-to-email, video calling, and 100+ features. No hardware required.

Explore Cloud PBX

SIP Trunking

High-capacity SIP trunks for your existing 3CX, FreePBX, or hardware PBX. Pre-paid or post-paid billing, up to 100 channels.

View SIP Plans

Knowledgebase

Setup guides, device config templates, and technical support via our self-service portal — available 24/7.

Help Centre

Our flagship product

WDP Hosted Cloud PBX

A complete hosted phone system — no on-site hardware, no complex setup. Manage everything from a web browser, mobile app, or WebRTC softphone.

Customised IVR's
Advanced queues with Queue Pro
Extensions
Phone numbers
Voicemail to email
Missed Call Notifications
Emergency 000 Notifications
After-hours & holiday routing
iOS & Android mobile app
Chrome & Edge WebRTC softphone
Messaging between users
Queue statistics & reporting
Whisper / listen on active calls
Self-managed — full web access
IPv4 and IPv6 Support including UDP / TCP/ TLS Connection ready
and many morefeatures

See Cloud PBX Plans

IVR & Call Routing

Multi-level phone menus with time-of-day and holiday rules — no programming needed.

Call Queues

Queue calls across agent groups with hold music, position announcements, and overflow routing.

Mobile & Desktop App

Take your office number anywhere — mobile app or browser softphone at no extra cost.

Security Built-In

Google Authenticator 2FA, IP restriction per handset, encrypted SIP — enterprise security on every account.

Why security matters

Why WorldDialPoint

How we stack up against the usual options

Honest comparison. No fluff. Choose the provider that matches how Australian businesses actually buy.

What matters	WorldDialPoint	Big telco / resellers	Overseas VoIP brands
Transparent published pricing	Yes — on this page	Often “call for quote”	USD plans, AU extras hidden
Long-term lock-in required	No lock-in required	Common 24–36 mo	Varies / annual billing push
Australian hosted network	AU network + ISO DCs	Usually AU	Often offshore cores
Real local phone support	QLD · NSW · VIC · SA · WA	Call-centre queues	Chat / overseas tickets
Emergency 000 monitoring	Alerts manager by email & IP phone	Rare / Not Avail	Not Avail on AU plans
Security (2FA, TLS SIP, IP lock)	Built in	Enterprise tier only	Varies by plan
Number porting expertise	CAT A / C / 1300 / 1800	Yes	Limited AU porting
In market since	2007	Long history	Newer AU presence

Comparisons are typical market patterns — always verify current offers. Find my plan in 30 seconds

Plan finder

Not sure which plan? Answer 3 questions

We will recommend the best WorldDialPoint product for your use case — then jump straight to pricing.

What best describes you?

Pick the closest match — you can always change later.

Roughly how many people / lines?

Matches our plan tiers — from the smallest setup up to larger teams.

How do you want to pay for calls?

Per-minute is flexible; unlimited is predictable.

Recommended for you

Hosted Cloud PBX

From $29.95 /mo

A complete hosted phone system with IVR, queues, apps, and full web control — ideal for Australian offices.

View this plan Talk to sales

Simple onboarding

Live in four clear steps

No six-month “digital transformation” project. We get phones working.

Choose a plan

Use the plan finder or browse transparent pricing. Order online or request a quote.

We configure

Cloud PBX is set up to your routing rules. SIP trunks get credentials and channel counts.

Port or add numbers

Keep your existing number via porting, or get new AU / international DIDs.

Go live & self-manage

Apps, WebRTC, handsets. Full portal access. Australian support when you need it.

Pricing · Transparent · No lock-in

Business VoIP & Cloud PBX Plans

Transparent Australian VoIP pricing — Cloud PBX, SIP Trunking, unlimited options, and call centre plans. Pick a plan and go live. Or use the plan finder.

How calls are billed

Outbound calls on your Cloud PBX are charged by default. Add the Unlimited Calls add-on ($23.95/extension/mo) to remove Australian call charges — see the Unlimited tab.

International calls are always billed at standard per-minute rates.

Order Cloud PBX View Unlimited Add-On

Optional Add-Ons

Intercom Service

One-way or two-way intercom between extensions.

$20 / mo

Call Recording

Download recordings. Max 30 days cloud storage.

$30 / mo

Extra IVR

Additional IVR menus beyond the included one.

$10 / mo per IVR

Extra Queue / Ring Group

More call queues or ring groups as needed.

$10 / mo per queue

Extra Extensions

Beyond the included 10. Volume discounts apply.

$5 / mo per extension

Extra Phone Numbers

More Australian numbers. Volume discounts apply.

$6.95 / mo per number

Unlimited Calls

Remove per-minute charges. Not for Call Centres.

$23.95 / mo per extension

International Numbers

DID numbers available in 62 countries worldwide.

Price on request

* Local and National calls are charged per call (10 cents per call) / Mobile calls are charged per-minute (15 cents per min.) / 13 calls are charged per call (30 cents per call) / 1800 numbers are Free unless Unlimited add-on is applied and all calls in Australia are included. International calls are charged per-minute. Contact us for a custom quote →

Unlimited Audio Conferencing

No per-minute charges. Dial-in numbers across all Australian states, New Zealand, and Tasmania. Provisioned within 1 hour. Hosted in Australia with Australian support.

Conferencing — 5 Seats

$29 /mo

Up to 5 participants per conference call. Perfect for small teams.

5 simultaneous participants
Unlimited conferencing
No per-minute charges
AU state dial-in numbers
NZ & Tasmania dial-in
Ready within 1 hour

Popular

Conferencing — 10 Seats

$49 /mo

Up to 10 participants per conference call. Great for growing teams.

10 simultaneous participants
Unlimited conferencing
No per-minute charges
AU state dial-in numbers
NZ & Tasmania dial-in
Ready within 1 hour

Conferencing — 20 Seats

$69 /mo

Up to 20 participants per conference call. Ideal for larger meetings.

20 simultaneous participants
Unlimited conferencing
No per-minute charges
AU state dial-in numbers
NZ & Tasmania dial-in
Ready within 1 hour

Conferencing — 30 Seats

$89 /mo

Up to 30 participants per conference call. For large teams and all-hands meetings.

30 simultaneous participants
Unlimited conferencing
No per-minute charges
AU state dial-in numbers
NZ & Tasmania dial-in
Ready within 1 hour

All plans hosted in Australia with Australian support. SIP trunking compatible with 3CX, FreePBX, Yealink, and more. View full details →

Unlimited calling options

Choose residential or Cloud PBX unlimited

One flat fee for unlimited Australian calls — home plan, or a per-extension add-on for your Cloud PBX.

Residential · Flat Rate

Residential Unlimited

$23.95 /mo

Unlimited calls to Australian landlines, 13/1300 and mobiles for home users. One flat fee — no per-minute charges ever.

Residential use only

1 Australian phone number
1 extension
1 simultaneous call
Calls to AU landline included
Calls to AU mobile included
Calls to 13/1300 numbers included
No setup fee
Not for business use

Get Started

Business · Cloud PBX Add-On

Unlimited Calls for Cloud PBX

$23.95 /ext /mo

Add unlimited Australian calls per extension on your Cloud PBX. Flat monthly fee — remove per-minute charges for AU landline, mobile and 13/1300.

Requires active Cloud PBX plan

Unlimited AU landlines
Unlimited AU mobiles
13/1300 calls included
National calls included
Applied per extension
Billed monthly with your Cloud PBX
Add or remove extensions any time
Not available for Call Centres

Request This Add-On

How the Cloud PBX add-on works

Applied per extension on your Cloud PBX. Each extension with the add-on makes unlimited calls to AU landlines, mobiles, and 13/1300 with no per-minute charges.

Applied per individual extension
Billed monthly with your Cloud PBX
Add or remove extensions any time
International calls billed separately

Cost by team size

$23.95 per extension per month — example totals:

Extensions	Monthly total
10 extensions	$239.50 / mo
15 extensions	$359.25 / mo
20 extensions	$479.00 / mo
30 extensions	$718.50 / mo

Conditions & restrictions

Please check these before requesting the Cloud PBX add-on:

Not available for Call Centres
Requires active Cloud PBX plan
Fair use policy applies
International calls charged separately

To add unlimited calls to your Cloud PBX, contact us and we will apply it to your account.

Request Add-On 07 3107 7420

* Residential plan is for personal/home use only. Business unlimited add-on is not available for Call Centres. International calls charged at standard per-minute rates.

High Volume

Call Centre Outgoing — 100 Channels

$49.95 /mo

Pre-paid. Ultra-low per-minute rates designed for high-volume outgoing call centres, calls charged per sec.

Unlimited calls add-on NOT available for this plan

100 simultaneous channels
2.2¢/min — Australian landlines charged per sec
15¢/min — Australian mobiles charged per sec
1 phone number included
Pre-paid credit billing with option of auto top-up
Hosted in Australia
Australian support

Get Started

Need a custom call centre solution?

We can build a complete outbound call centre solution including softdialler, reporting, and custom channel counts. Contact us to discuss your requirements.

* Call Centre plan is for outgoing calls only. The Unlimited Calls add-on is not available for this plan. Pre-paid credit required before making calls. View full details →

International Phone Numbers

Local Presence in 62 Countries

Get a local phone number in any of 62 countries worldwide. Route calls to your Cloud PBX or SIP trunk — give your business a local presence anywhere without a physical office.

62 Countries Available

International phone numbers (DID's) numbers available across 62 countries including USA, UK, Canada, New Zealand, Singapore, Hong Kong, and many more. Let customers call you at their local rate.

Local number in 62 countries
Works with Cloud PBX
Works with SIP trunking
Route to any extension

Business Benefits

Give your business a local presence in any country without the cost of a physical office. Ideal for businesses expanding internationally or serving customers across multiple regions.

Local presence worldwide
No physical office needed
Calls routed to your team
Managed from your PBX

Pricing

Pricing varies by country. Contact us with the country and city you need a number in and we will provide a quote. Most numbers are provisioned within 24 hours.

Pricing varies by country
Fast provisioning
Monthly billing
No long-term contracts

Need a local number in another country? Contact us with the country and we will get you set up.

Request International Number 07 3107 7420

Port Existing Number/s

Keep Your Existing Number

Already have an Australian phone number or a 1300/1800 number? Port it to WorldDialPoint and keep using it with any of our plans. No downtime, no interruption to your business. Under the Australian Telecommunications Act, numbers must match your registered address and service zone.

Download & complete the application form

Download the interactive PDF porting form below. Fill it in on your computer or print it and complete it by hand, then sign it.

Download Porting Form

Submit via a support ticket

Once completed and signed, attach the form to a support ticket via our client portal. Our team will review and process your request.

Open a Support Ticket

Your number goes live on WDP

Simple ports (CAT A): 5–10 business days.
Complex ports (CAT C): up to 20 business days.
Vocus / iiNet / Chime / Verizon AU may take longer due to their internal processes.

Porting Pricing

Category A — Single Line

Single number with no Fax Duet or any other complex service type.

Item	Price
Monthly fee per number	$6.95 / mo
Port-in charge (once-off)	$50.00 per number
Port rejection	New port request must be re-transmitted

Download Porting Form

Category C — Complex

ISDN, rotary numbers, Fax Duet, and any complex service type.

Item	Price
Monthly fee per number	$6.95 / mo
Number ranges (per 100 DID range)	$110.00 / mo
Batch 1–5 numbers (once-off)	$220.00
Batch 6–100 numbers (once-off)	$330.00
Batch 101–200 numbers (once-off)	$550.00
Port rejection / cancellation	$220.00

Download Porting Form

1300 / 1800 Number Ports

Single 1300 or 1800 numbers. Inbound call charges apply.

Item	Price
Monthly fee per number	$23.95 / mo
Port-in charge (once-off)	$70.00 per number
Inbound calls (from any AU number)	7¢ per minute
Port rejection	New port request must be re-transmitted

Download Porting Form

What can be ported

Australian geographic numbers
Australian mobile numbers
1300 numbers
1800 numbers
Business and residential numbers

What to expect

No downtime during porting
Works with all WDP plans
We manage the process for you
Australian support throughout
Submitted via support ticket

Important — before you port

You must have an active WDP account first
Do NOT cancel your current service before porting completes
Numbers must match your registered address and your existing Carrier bill under AU Telecommunications Act
Porting timeframes depend on your current provider

Ready to port your number to WorldDialPoint?

Download the form, fill it in, print and sign it, then attach it to a support ticket.

Download Porting Form Open a Support Ticket

* Under the Australian Telecommunications Act, geographic and virtual numbers can only be allocated to customers whose registered address matches the physical address and SZU for that number. Do not cancel your existing service until porting is fully complete. Vocus, iiNet, Chime, and Verizon Australia may take longer than standard timeframes.

Platform features

Built for Australian business

Enterprise-grade features included in every Cloud PBX plan.

IVR & Auto Attendant

Multi-level menus and time-based call routing — no programming required.

After-Hours Rules

Business hours and holiday schedules — calls divert automatically.

Mobile & WebRTC

Mobile apps for Andriod / iPhone and browser softphone for Chrome & Edge included.

Video Calling

HD video and voice calls between extensions. (Video available at extra cost)

2FA Security

Google Authenticator 2FA and IP restriction per handset.

Call Recording

Voice logging for compliance, training, and quality assurance.

Call Blocking

Blacklist numbers and block anonymous callers per DID.

Fax to Email

Receive faxes as PDF attachments directly to your inbox.

Emergency 000 monitoring

System notify manager via email and call IP phone, that someone within the org called Emergency 000.

Voicemail

Voicemail to Email

Forwarding

Forward Calls to any number / Voicemail / Extensions / IVR's / Queue / External ect...

Dynamic Night Switch

Never miss a beat with our Custom Night Modes: seamlessly transition from office hours to automated after-hours support at the touch of a button.

Call Screening

Screen all your calls.

Route Calls by Caller ID

Route calls by Caller ID to any IVR / Queue / entension / Voicemail / External.

Sticky Agents

Automatically route a returning caller back to the specific staff member they last spoke with to provide a more consistent and personal experience.

Chat/Massage Users

Chat / Massage users using APPs or Compatible IP Phone.

Park Calls

Parking Slots.

Paging / Intercom

One way paging or two way paging and intercom.

Wakeup Call

Setup alarm and phone will ring

Auto Provisioning

Auto Provision Phones.

PickUp Calls

PickUp calls from any phone from any queue.

Call Return

Never miss calls when transfering.

Missed Call Notification

When someone calls you and you miss that call, setup the Cloup PBX to send you an email on any of the Queues / Ring Groups / Phone Numbers / Extensions.

BLF Buttons

Setup BLF buttons on the phone.

Queue Pro

Pro Queue Statistics and in-depth reporting.

Advanced Queues

Latest advanced Queues.

Ring Groups

Advanced Ring Groups.

Remote Address Book

Setup all your Contacts online.

Proof you can check

We do not invent reviews. We publish receipts.

No stock testimonials. No fake star scores. Judge us on transparent pricing, written policies, live network status, and a human on the phone in Australia.

Pricing on the page

Cloud PBX from $29.95/mo, residential unlimited $23.95, SIP from $10, call centre from $49.95. See it before you speak to sales.

View plans

Critical Information Summary

CIS, Terms, Privacy, and Financial Hardship policy are published — the compliance paperwork Australian buyers expect.

Read CIS

Live network status

Check system status any time. We run production services — not a brochure site with a “coming soon” backend.

Network status

Self-service knowledgebase

Setup guides and device docs available 24/7. Judge the depth of our product by what we publish for customers to use.

Open knowledgebase

Real Australian phone lines

QLD, NSW, VIC, SA and WA numbers — call before you buy. Ask technical questions. That is the review process that matters.

Call 07 3107 7420

Security you can configure

Google 2FA, IP handset restriction, TLS-ready SIP, ISO data centres — features in the product, not a marketing badge farm.

Security details

Security & trust

Built for Australian business security

Your phone system carries sensitive conversations. WorldDialPoint runs on Australian infrastructure with encryption, two-factor access, and controls that keep your lines protected — without extra complexity.

Encrypted SIP Google 2FA AU data centres IP restrictions

Choose a Secure Plan

Two-factor authentication

Google Authenticator 2FA on accounts so portal access stays in the right hands.

Encrypted signalling

TLS-ready SIP connections protect call setup traffic across your network.

IP handset control

Restrict each handset by IP so only authorised devices can register.

ISO-certified facilities

Hosted in professional Australian data centres with enterprise-grade uptime.

FAQ

Objections, answered

Everything buyers ask before they switch phone providers.

Do I need a long-term contract?

No long-term lock-in is required to get started with WorldDialPoint. Plans are designed for monthly billing so you are not trapped in a 24–36 month telco deal just to get a decent rate. Always check the specific product terms at checkout.

Will call quality match a traditional phone line?

With a stable broadband connection and quality handsets or headsets, business VoIP routinely matches or beats copper for clarity. We operate on an Australian network path with a 99.9% uptime target. For best results use wired Ethernet for desk phones where possible.

Can I keep my existing phone number?

Yes. Port geographic, mobile, 1300 and 1800 numbers to WorldDialPoint. Simple (CAT A) ports typically take 5–10 business days; complex (CAT C) up to 20. Do not cancel your old service until the port completes. See number porting.

What about Emergency 000?

Emergency calling is supported. Our Cloud PBX can also notify managers by email and IP phone when someone in the organisation dials 000 — useful for workplace safety compliance and incident awareness.

Is unlimited really unlimited?

Residential unlimited is for personal/home use only. Business unlimited is an add-on per Cloud PBX extension covering AU landline, mobile and 13/1300. Fair use applies. Not available for call centres — use our call centre plan with ultra-low per-second rates instead.

How secure is the system?

Accounts support Google Authenticator 2FA, IP restriction per handset, and TLS-ready encrypted SIP signalling. Services are hosted in ISO-certified Australian data centres. See the security section.

How fast can we go live?

New Cloud PBX and SIP services can be provisioned quickly once your account and configuration details are ready. Conferencing can be ready within about an hour. Number porting timelines depend on your current carrier (see porting section).

Do you support 3CX, Yealink, and softphones?

Yes. SIP trunking is compatible with 3CX, FreePBX, Yealink and similar platforms. Cloud PBX includes iOS/Android apps and Chrome/Edge WebRTC softphones — so staff can work from desk, mobile, or browser.

Australia’s specialist VoIP — since 2007

Ready to beat big-telco pricing?

Transparent plans. Secure by default. Real humans on the phone. Cloud PBX from $29.95/mo — no hardware, no lock-in theatre.

Free quote Australian support Port your number No long-term lock-in

Find My Plan View Pricing 07 3107 7420

Cloud PBX from $29.95/mo · no lock-in

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