Network Issues

Migration to new Hardware (Stage 1 of 2) (Scheduled)

Affecting Server - Evoice VoIP Service | Priority - Critical

Stage 1 of 2 Migrating to High Availability and DRaaS Solution between 2 data centres (Equinix 1 and Equinix 2)

At midnight the 15/08/2018 Evoice SIP Softswitch will be migrating to a new hardware with extra redundancy between EQUINIX 1 and EQUINIX 2 in case of hardware failure in one data centre.

There will be some downtime involved of approx. 30 minutes.

In the last 2 weeks we have managed and prepared the new platform with continuous synchronize of the old platform with the major bulk of the data already moved.

The last step is to move IP addresses and sync.

Customers does not need to do anything as everything should come back normal after the downtime.

Stage 2 will involve the same for our wholesale system but this is planned for one week after.

UPDATE - 00:05 Migaration started

Update - 01:12 am Migarting Finished and all services online as normal

STAGE 2

At midnight the 22/08/2018 at 00:01 am our Wholesale / Main SIP Softswitch will be migrating to a new hardware with extra redundancy between EQUINIX 1 and EQUINIX 2 in case of hardware failure in one data centre.

There will be some downtime involved of approx. 30 - 60 minutes.

UPDATE 21/08/2018 21:40 Stage 2 Migration moved to 23/08/2018 at 00:001am
.

Date - 15/08/2018 00:01 - 23/08/2018 01:00
Last Updated - 21/08/2018 21:43

« Prev Page Next Page »

View RSS Feed