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Telstra suspends Porting on 25/03/2020 till further notice


Telstra suspends Porting on 25/03/2020 till further notice

Issued Notice from Telstra:

Due to the impact COVID-19 is having on our local and global operations, Telstra has temporarily paused the transfer of most landline numbers between Telstra and other retail service providers, with the reduced capacity we have, we are prioritising the transfer of landline numbers for Priority Assist customers and emergency services.

We have made regulators aware of the situation and we thank our industry partners for their patience and understanding as we find an alternative solution that will enable us to recommence the transfer of landline numbers.

UPDATE: 27/04/2020

Telstra Wholesale updates to their LNP processing activity as a result of the ongoing COVID-19 situation.

CAT-A porting
Recommenced 06 April 2020

CAT-C porting (Telstra as the Losing Carrier)
Recommencing 18 May 2020

Telstra will reopen the remainder of complex CAT-C porting (Telstra as the Losing Service Provider) on the 18th of May. Telstra’s priority will be to clear the backlog of requests that were in-flight prior to the 25th March, when LNP activity was paused. Whilst Telstra’s priority is to clear the backlog as quickly as possible, they have advised they will only have very limited capacity on new incoming requests while they work on clearing the backlog.


Thursday, March 26, 2020







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