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migrating of voice platform and VMWare infrastructure to new data center

Type: Planned

Severity: Critical

Period From: 2013-09-21 23:00:00 AEST

Period To: 2013-09-22 03:00:00 AEST

Location: MLB (bbvoice Newtwork)

Services Affected: All VoIP services - Migration


WorldDialPoint will be migrating their voice platform and VMWare infrastructure to a new Data Centre on the 21st of September (Saturday) from 11:00PM (AEST) until 03:00AM, 22nd September (Sunday).

During this migration the VoIP service will be disrupted for up to 4 hours while the migration takes place.

You might be required to restart your CPE equipment onsite the following day if your services do not automatically register.

A completion notice will be published here once we have completed our internal testing to confirm the completion of the migration.


Please contact our helpdesk via if you experience any issues upon receiving the completion notice.

We apologise for any inconvenience this may cause and we appreciate your ongoing support.


WorldDialPoint Network Operations

UPDATE: migration completed  as of 22/09/2013 Time 02:00:00

Thursday, September 19, 2013

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