Contact us
Office Hours
Customer Service / Account Assistance / Support: Monday - Friday 9am - 5pm QLD Australian Standard Time (Except QLD & National Public Holidays)

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Christmas Holiday Period - (22/12/2018 at 12pm till 04/01/2019)

We will be closed on Friday 21 December 2018 from 12:00 pm till the 04 January 2019
Normal Trading Hours will commence on Monday 07/01/2019 at 09:00 am If you need URGENT support please open a Support Ticket and will get back to you as soon as possible
We hope that everyone enjoys a GREAT and SAFE Holiday

MERRY CHRISTMAS and a HAPPY NEW YEAR 2019


After Hours
Customer Service / Account Assistance / Support: Open A Ticket Here

Phone/Fax
QLD Tel: +61 7 3107 7420
NSW Tel: +61 2 9007 2420
VIC Tel: +61 3 9912 1320
SA Tel: +61 8 8122 2820
WA Tel: +61 8 6365 2150
AU WIDE Fax: +61 7 3107 7412
Freecall On-Net: 09 9018 0000
For non-office hours, please send us an Email!


Other Information
Customer Service / Account Assistance / Support: Open A Ticket Here
View Opened Tickets: Customer Access Ticket

For Billing and Complaints issues please send in writing your concern via a Ticket Here , we will try to resolve any issue raised with 24 to 48 business hours and if it needs more investigations it will take upto 5 business days. If the issue cannot be resolved this can be escalated to the TIO . But please before you go any further read about our complaint procedure here

Address:
PO BOX 280, ORMEAU QLD 4208
ABN - 80 350 232 876
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