Office Hours
Customer Service / Account Assistance / Support: Monday - Friday 9am - 5pm QLD Australian Standard Time (Except QLD & National Public Holidays)

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After Hours
Customer Service / Account Assistance / Support: Open A Ticket Here

Phone/Fax

QLD Tel:	+61 7 3107 7420
NSW Tel:	+61 2 9007 2420
VIC Tel:	+61 3 9912 1320
SA Tel:	+61 8 8122 2820
WA Tel:	+61 8 6365 2150
AU WIDE Fax:	+61 7 3107 7412
Freecall On-Net:	09 9018 0000
For non-office hours, please send us an Email!

Other Information
Customer Service / Account Assistance / Support: Open A Ticket Here
View Opened Tickets: Customer Access Ticket

For Billing and Complaints issues please send in writing your concern via a Ticket Here , we will try to resolve any issue raised with 24 to 48 business hours and if it needs more investigations it will take upto 5 business days. If the issue cannot be resolved this can be escalated to the TIO . But please before you go any further read about our complaint procedure here

Address:
PO BOX 280, ORMEAU QLD 4208
ABN - 80 350 232 876